Managed Services

Harness the Power of Managed Services with Xact Communications

Empowering • Reliable • Innovative

In the digital heartbeat of Kentucky’s business landscape, small-to-medium sized enterprises (SMEs) thrive on agility and efficiency. Xact Communications stands as your trusted ally, offering Managed Services that not only streamline your operations but also elevate your technological capabilities.

What are Managed IT Services?

Managed Services represent an essential IT backbone for contemporary businesses, delivering a suite of services that handle the day-to-day management of your IT infrastructure and operations. They offer a proactive approach, ensuring your technology supports your business goals seamlessly.

What Does a Managed IT Services Provider Do?

At Xact Communications, we do more than fix IT issues; we prevent them. Our role is to:

  • Monitor Continuously: We keep an eagle eye on your systems 24/7, identifying potential issues before they escalate.
  • Secure and Protect: Your digital assets are safeguarded against cyber threats with cutting-edge security measures.
  • Update and Maintain: We manage updates and maintenance, ensuring your systems run efficiently and reliably.
  • Support and Resolve: Our responsive support team stands ready to solve any IT challenge, allowing you to focus on your core business.

Let Us Manage Your Network

Transform your business with Managed Services from Xact Communications. Embrace the technology that powers growth, secures your assets, and gives you a competitive edge. Contact us today to explore how we can tailor our expertise to your specific needs and ensure your IT infrastructure is nothing less than Xact.

The Difference Between Managed and Traditional IT Services

The key distinction lies in the approach: Managed Services offer a proactive, ongoing partnership. We anticipate needs and act to prevent problems. Traditional IT Services typically provide a reactive, break-fix solution when issues occur. With Managed Services from Xact Communications, you benefit from predictable costs, reduced downtime, and a strategic approach to your technology infrastructure.

Why Work with Xact Communications

Partnering with Xact Communications for your Managed Services Provider means gaining a team that's invested in your success. Here’s why SMEs across Kentucky choose us:

  • Expertise: Our team brings extensive experience and knowledge to proactively manage your IT needs.
  • Custom Solutions: We tailor our services to fit the unique challenges and objectives of your business.
  • Peace of Mind: Rest easy knowing your IT is managed by professionals, allowing you to focus on growing your business.
  • Cost-Effectiveness: Enjoy a fixed IT expense with no surprises, facilitating better financial planning and control.

When you choose Xact Communications, you’re not just getting a service provider; you’re gaining a partner who values your business's continuity and growth as much as you do.

What Others Have To Say...

Mike K.


“Xact Communications is an easy company to deal with. They provide great support, awesome equipment and they always deliver. I’m thrilled with Xact…”

James M.


"We have Xact for our VOIP and network management. They are extremely responsive, and easy to deal with. We don’t even think about changing service providers.”

Jim J.


"I have used Xact Communications since 2012. They are an experienced and knowledgeable team. I highly recommend their services to companies wanting to lower costs, increase productivity and/or secure their technology environment."
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